Privacy Policy for Inbox Puerto Rico
Last Updated: March 3, 2026
At Inbox Puerto Rico, we recognize that privacy is a matter of trust. This Privacy Policy outlines how we collect, use, and protect the information of our clients and their end-users. By using our services, you consent to the data practices described in this policy.
1. Information We Collect
We collect information to provide better services to all our clients. This includes:
- Voluntary Information: Name, email address, phone number, and business details provided when you sign up for a consultation or service.
- Client Data: Information uploaded by you (such as email lists or customer data) for the purpose of executing marketing campaigns.
- Technical Data: IP addresses, browser types, and usage patterns collected through cookies and analytics tools to improve our website performance.
2. How We Use Your Information
Inbox Puerto Rico uses the collected data for the following purposes:
- Service Delivery: To manage your account, process payments, and execute email and social media marketing campaigns.
- Communication: To send updates, invoices, and marketing insights related to your business.
- Compliance: To ensure all marketing activities adhere to the CAN-SPAM Act and other digital communication regulations.
3. Data Protection and Security
We implement industry-standard security measures to protect your data.
- Encryption: We use secure protocols for data transmission and storage.
- Access Control: Access to client data is strictly limited to authorized personnel who require the information to perform their duties.
- Third-Party Services: While we use trusted third-party platforms (such as CRM and email service providers), we ensure they maintain high standards of data security.
4. Sharing of Information
We do not sell, rent, or lease our client lists to third parties. Information may only be shared:
- With service providers who assist in our operations (under strict confidentiality agreements).
- If required by law or in response to legal processes in the Commonwealth of Puerto Rico.
5. Client Responsibilities (Data Ownership)
As a marketing agency, we often process data you own (the Client).
- Permission-Based Marketing: You represent that any email addresses or personal data provided to us have been collected with the proper consent of the individuals involved.
- Data Accuracy: You are responsible for ensuring the accuracy of the data provided to us for campaign execution.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections to any inaccurate data.
- Request the deletion of your data, subject to legal or contractual obligations.
7. Cookies and Tracking
Our website may use cookies to enhance the user experience. You can choose to set your web browser to refuse cookies, though some parts of the site may not function properly as a result.